Refund policy

Stocknivo access passes are one-time payments for fixed periods. They do not create a recurring subscription and do not renew automatically.

Duplicate charges or missing access

If you see duplicate charges for the same purchase, or Chargily confirms payment but the purchased access is not granted, contact us. We will investigate and remedy confirmed issues. Include the email on your Stocknivo account and the payment reference, if available. Never email your password or full card details.

Other refund requests

Other requests are reviewed individually based on the circumstances and applicable law. This policy does not promise a universal refund period.

Your rights

Nothing in this policy limits consumer rights that cannot be waived under applicable law.